Display cases, cabinets, and frames
DisplayGifts.com

By Display Gifts Inc. of California, since 2003

INVENTORY CLEARANCE SALE!
FACTORY DIRECT
Cut-off time is 4 PM (PST) for same day ship out, weekdays.
 
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Display Gifts, Inc., Cabinets, Daly City, CA








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Find your Answers here.
Emails and contact Information  are shown at the bottom of this page. Please reading this page first. If you cannot find your answers here please contact us via email and we will answer your question in a timely manner. Thanks.

Order Status
Your order will be shipped within one business day after the order is placed.  If the item is in BACK ORDER you will receive an confirmation email from us. Right after your order is shipped out the UPS will email you the tracking number. You may use the UPS to see when your order will be delivered at  http://www.ups.com. Please make you that you email server does not reject emails from UPS. Quite often people do not receive the UPS email because their email server consider it spam. If you still do not receive the UPS email with the tracking # within 3 business of the order please email us. If you would like to speak to us please provide you phone # in your email.

If you have any other question about your order please email us at questions@displaygifts.com .  To help us find your information quickly please include the following information in you email:  1)Name used to make the Payment  2) Date of Purchase 3) Name of the Recipient4) Shipping Address

Payment Methods:
We accept Visa, Master Card, American Express and PayPal Online. We also accept Money Orders, Cashier's Checks thru Mail.
Personal Checks not accepts.

All online transaction information are secured by Network Solutions SSL certificate, 128 bit encrypted, for maximum protection. (The most advance encryption online). We use Authorize.net as a online Payment Gateway for all credit payments.  Authorize.net is the leader for online payment processing and use the highest online security measures available. More than 195,000 merchants trust Authorize.Net to manage their transactions, help prevent fraud, and grow their business. They have the most advance Online Security System (SSL technology)--the same system used by many large banks and  financial institutions. The other online payment option you can use is Paypal.

For Money Orders/Cashier's Check, Write down your name, shipping address, email or contact #, the item you want, along with the quantity and finish. Add total cost and shipping fee of the item/items.  Please send your payment to:

DisplayGifts Inc.
857 Malcolm Road, Burlingame, CA 94010

Your order will be shipped soon after the money order or cashier check it received. There will be a 10 days holding for personal check orders.

Shipping Information :  All orders will leave the warehouse within 12 business hours unless they are in BACK ORDER (we would have stated that with the listing) . Orders placed before 3:00 P.M. Pacific Standard Time during weekdays (holidays not included) will be shipped the same day. All orders placed during the weekend will be shipped the next Monday. We will ship your item via UPS unless asked not to.  For your convenience, we offer three shipping options: UPS Standard Ground (3-7 business days); UPS 3-day Select (3 business days); and USPS 2-3 Days Priority Mail.  Overnight shipping is also available. The rate that we are currently charging is UPS standard ground only. If you want faster delivery please place the order over the phone with us.

 We ship most items to all states, including Alaska and Hawaii, plus the following major protectorates and territories of the United States: American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau and U.S. Virgin Islands.  We also ship internationally.  If you ordered two or more items, you may receive them in multiple boxes on different days, because of varying item availability and shipping locations.

** Please keep in mind that once an order has shipped, it cannot be cancelled. If you refuse an order, it will then fall under our standard return policy, where roundtrip shipping costs will be deducted from your refund.

Return Policy:
DisplayGifts.com will fully refund most items within 30 days of your item's shipping date.  Please adhere to the following return policy.

  • Returns/Exchanges:  Refunds will be subject to no restocking fee. Shipping and Handling fees are non-refundable and will be deducted from the refunded total amount.

  • Damaged Items: We will send your replacement item free of charge or reimburse you for the cost to repair the damage.

Returning Items
Follow the simple directions below to make your return or exchange.

  • Please email us to get a Return Authorization Number.  Return Authorizations MUST be requested within 30 days after the purchase date.  Returns or Exchanges over 30 days or without authorizations will be refused.

  • Include all original packing materials, manuals, and/or accessories with the product to avoid any additional fees.

  • Go to UPS or the USPS and ship the item back to us. You must pay the shipping fee for returning since these fees are charged by UPS or the USPS, not us.  We recommend items be returned via UPS or US Post Office (insured).  We also recommend that you reuse the original shipping carton and packing materials.

  • For damaged items, you will need to email us and describe the damage in details.  Do NOT contact UPS.  We will contact UPS from our side. We will notify you whether they are going to set an appointment to pick up the damaged item. Replacement will be sent as soon as this is taken care of.

  • Ship Return items to:

DisplayGifts.com Return Center
857 Malcolm Road, Burlingame, CA 94010

We will do our best to process the return quickly.  Please allow approximately 10 business days for your return to be processed once it has arrived at our warehouse.  Upon the receipt of the return item, we shall refund the purchase price minus the shipping and handling charges, unless damaged.  Refunds will be credited to the your PayPal account or check (if your original payment was made by money order/cashier's check).

Privacy & Security:

How We Protect Your Privacy
The security of your personal information is very important to us.  We will never sell or rent your personal information to any third parties under any circumstances.  We value your trust very highly, and will work to protect the security and privacy of any personal information you provide to us.

Security
Currently all online payments are process thru Paypal, the #1 online payment processing company.  If you don't receive your package you will be 100% covered by Paypal protection. For more information please visit Paypal. In the near future we will use Authorize.net to process order from customers who do not want to use Paypal. All Online transactions are secured with Network Solution's SSL technology for your protection.
We use the most advance SSL technology to keep your information safe. In addition, you are always welcome to call us at 1-877-349-7529 to place the order over the phone weekdays 10 A.M. to 6:00 P.M. Pacific Coast Time.

Contact Information:

Company Address: DisplayGifts Inc.
857 Malcolm Road, Burlingame, CA 94010
Phone # is for placing ORDER only
Phone: 1-877-349-7529 (Toll free-U.S. Domestic)
or 1-650-872-7987 (forCanadian/ International Callers)
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For all other issues please send email to the following according email addresses:
Email Addresses:
Ask Questions: questions@displaygifts.com
Returns: returns@displaygifts.com
Suggestions: suggestions@displaygifts.com
Feedbacks: feedbacks@displaygifts.com
Tech Support: techsupport@displaygifts.com
Phone Contact Privacy & Security Shipping & Returns Shipping Carriers
1-877-349-7529 (Domestic)
1-650-872-7987(International)
How We Protect Your Privacy... We will ship your item via UPS/US Post Office... We use UPS as our primary shipping carrier for domestic or USPS for International

Copyright. 2003-2014 Display Gifts Inc. All rights reserved.