|Emails and contact Information are shown at the
bottom of this page. Please reading this page first. If you cannot find
your answers here please contact us via email and we will answer your
question in a timely manner. Thanks.|
Your order will be shipped within one business day after the order is
placed. If the item is in BACK ORDER you will receive an
confirmation email from us. Right after your order is shipped
out the UPS will email you the tracking number. You may use the UPS to see
when your order will be delivered at http://www.ups.com. Please make you that you email server does not reject emails from UPS.
Quite often people do not receive the UPS email because their email server
consider it spam. If you still do not receive the UPS email with the
tracking # within 3 business of the order please email us. If you would
like to speak to us please provide you phone # in your email.
If you have any other question about your order please email us at
. To help us find your information quickly please include the
following information in you email:
1)Name used to make the Payment
Date of Purchase
Name of the Recipient4)
We accept Visa, Master Card, American Express and
Online. We also accept
thru Mail. Personal Checks not accepts.
All online transaction information are secured by Network Solutions SSL certificate, 128 bit encrypted, for maximum protection. (The most advance encryption online).
Authorize.net as a online
Payment Gateway for all credit payments. Authorize.net is the
leader for online payment processing and use the highest online security
measures available. More than 195,000 merchants trust Authorize.Net to
manage their transactions, help prevent fraud, and grow their business.
They have the most advance Online Security System (SSL technology)--the same system used by
many large banks and financial institutions.
The other online payment option you can use
down your name, shipping address, email or contact #, the item you want, along with the
quantity and finish. Add total cost and shipping fee of the
send your payment to:
348A Shaw Road.
South San Francisco, CA 94080
Your order will be
shipped soon after the money order or cashier check it received. There
will be a 10 days holding for personal check orders.
Shipping Information :
All orders will
leave the warehouse within 12 business hours unless they are in BACK
ORDER (we would have stated that with the listing) .
Orders placed before 3:00 P.M. Pacific Standard
Time during weekdays (holidays not included) will be shipped the same
day. All orders placed during
the weekend will be shipped the next Monday. We will ship your
item via UPS unless asked not to. For your
convenience, we offer three shipping options: UPS Standard Ground (3-7 business
UPS 3-day Select (3 business days); and USPS 2-3 Days Priority Mail.
Overnight shipping is also available. The rate that we are currently
charging is UPS standard ground only.
If you want faster delivery please place the order
over the phone with us.
We ship most items to all
states, including Alaska and Hawaii, plus the following major
protectorates and territories of the United States: American Samoa,
Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana
Islands, Palau and U.S. Virgin Islands. We also ship
internationally. If you ordered two or more items, you may receive
them in multiple boxes on different days, because of varying item
availability and shipping locations.
** Please keep in mind that once an order
has shipped, it cannot be cancelled. If you refuse an order, it will
then fall under our standard return policy, where roundtrip shipping
costs will be deducted from your refund.
fully refund most items within 30 days of your item's shipping date. Please adhere to the
following return policy.
Returns/Exchanges: Refunds will be subject to no restocking fee.
Shipping and Handling fees are non-refundable and will
be deducted from the refunded total amount.
will send your replacement item free of charge or reimburse you for
the cost to repair the damage.
Follow the simple
directions below to make your return or exchange.
email us to get a Return Authorization
Return Authorizations MUST be requested within 30 days after the
purchase date. Returns or Exchanges over 30 days or without
authorizations will be refused.
Include all original
packing materials, manuals, and/or accessories with the product to avoid
any additional fees.
Go to UPS or the USPS and ship the item back to us. You
must pay the shipping fee for returning since these fees are charged
by UPS or the USPS, not us. We recommend items be returned via
UPS or US Post Office (insured). We also recommend that you
reuse the original shipping carton and packing materials.
items, you will need to
us and describe the damage in details.
Do NOT contact UPS.
We will contact UPS from our side. We will notify you whether they are
going to set an appointment to pick up the damaged item. Replacement
will be sent as soon as this is taken care of.
Ship Return items to:
DisplayGifts.com Return Center
857 Malcolm Road, Burlingame, CA 94010
We will do our best to process the return quickly.
Please allow approximately 10 business days for your return to be
processed once it has arrived at our warehouse. Upon the receipt
of the return item, we shall refund the purchase price minus the
shipping and handling charges, unless damaged. Refunds will be credited to the your PayPal account or
check (if your original payment was made by money order/cashier's
Privacy & Security:
Protect Your Privacy
The security of your personal information is very important to us. We
will never sell or rent your personal information to any third parties under
any circumstances. We value your trust very highly, and will work to
protect the security and privacy of any personal information you provide
Currently all online payments are process thru Paypal, the #1 online
payment processing company. If you don't receive your package you
will be 100% covered by Paypal protection. For more information please
visit Paypal. In the near future we will use Authorize.net to process
order from customers who do not want to use Paypal.
All Online transactions are secured with Network Solution's SSL technology for your protection.
We use the most advance SSL technology to keep your information
safe. In addition, you are always welcome to
call us at 1-877-349-7529 to place the order over the phone weekdays 10
A.M. to 6:00 P.M. Pacific Coast Time.
857 Malcolm Road, Burlingame, CA 94010
|Phone # is for placing ORDER only
Phone: 1-877-349-7529 (Toll free-U.S.
1-650-692-8988 (forCanadian/ International Callers)